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General Testimonials

The most comprehensive coverage available

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A PLAN TO HELP YOU REST EASY

We woke up in the middle of the night with our teeth chattering. Our boiler had conked out! We debated waiting till morning to call D.F. Richard. But we were worried our pipes would freeze. D.F. Richard arrived immediately and worked through the night. The next day, we had a brand-new boiler and because of our VIP Service Plan, it didn't cost us a dime!

-Mr. & Mrs. Steven P.

SERVICE PLANS: service plans save money and energy

Having one of our service plans for your heeating system is like having health insurance for your body - with wellness care included. That's because annual precision tune-ups are included in our service plans - to keep your systems "well" - at no extra charge. D.F. Richard service plans:

  • save up to 10% on fuel bills
  • help eliminate surprise repair bills
  • extend equipment life

Our expanded service plan program offers two options, both of which include a tune-up and many more benefits.

  • Our Value Service Plan provides a tune-up, discounts on repairs, 50% off diagnostic fees and guaranteed emergency service, 24 hours a day. If you have no heat, we’ll be at your home within four hours.

enroll value plan

  • Our VIP Service Plan is available for a few more dollars each month, and includes everything in the Value Plan—and more. Our VIP Service Plan is one of New Hampshire and Maine's premier service plans. You get FREE replacement of your system if it breaks down and can’t be fixed, FREE repairs on covered items and no diagnostic fees. Imagine the peace of mind of knowing that D.F. Richard will maintain your heating system — up to and including a complete replacement of a furnace/boiler.In order to enroll in the VIP Service Plan, your heating equipment will need to go through an inspection to qualify.

Schedule your VIP Plan inspection. Call or contact us  

Whether you select the Value Service Plan or the VIP Service Plan, you’ll be secure in knowing you’re protected and that we are ready and able to take the best care of your family. No matter what heating problem arises, D.F. Richard is always available to help you with a solution.

OUR COMFORT GUARANTEES

  • You receive emergency service, 24 hours a day, 7 days a week. No heat? We’ll be at your home within four hours.
  • A live person will always answer your phone call — day or night.
  • There are never any overtime charges if you have the VIP Plan. Emergency service, even after regular business hours, is FREE on covered repairs with the VIP Plan or discounted with the Value Service Plan.
  • Only our own expert technicians do repairs on your system. And they’ll leave your home as clean as they found it.
  • We only use professional testing equipment, not guesswork, to evaluate your system.
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