We have been with D. F. Richard for many years and my mother and father was too. I would not think of changing. Everything is great and everybody too.
Mission Statement
Over time, the energy needs of our customers and our community have changed. The way we've done business, however, has remained much the same. Since 1932 D.F. Richard has been there for our customers. We've offered a fair price for our products and uncompromising commitment to service. Our reward has been loyal, satisfied customers.
Today, things are different, and we must strive to do more. The energy demands are greater and more diverse, and increased competition dictates a new resolve from each and every one of us. We can afford to take nothing for granted, and must prove ourselves every day, at every level in the organization. With this new effort, current customers need to come to know us again. They need to hear from us and see us, not just read about us in their monthly billing statements. We can both profit from this new relationship. New customers as well must come to know us, as they represent our future. This is our guarantee for the years to come. This is the new D.F. Richard Energy.
Smiles and courteous, helpful service are timeless elements of our success, and they have never been more important. As we prepare for the energy demands of the 21st Century, we have to work together, a little harder, and with renewed enthusiasm.
We must get to know our customers again. Really know them, so they can best be serviced. We have always been there. Let's commit ourselves so we can continue to be there, offering the best service 24 hours a day, and ... all the energy your home will ever need.