"The service technician, David C., was faced with a more complicated and challenging project than first appeared. He explained what he was doing and why it took longer than expected. He stayed with it until he got it working. Thanks!"
David - Exeter
"Cheryl S. gets a 5 for everything and Mat W did a thorough job and was very helpful!"
Laura - Stratham
"Service was perfect, thank you!"
Cindy - Eliot
"Outstanding every time!"
Michael - Stratham
"Outstanding staff and technicians, Thomas did a great job!"
Madelyn - Deerfield
"The installation crew were “busy bees” and completed the job in no time! I’m very happy."
Evelyn - Hampton NH
"Good crew, neat appearing with good work ethic. Good equipment, organized and very compliant. A joy to spend time with John during the installation process."
Terry - York ME
"We are long term customers, the reason is for the great service and commitment to your customers. Thank you!"
Joseph - Dover
"My son who dealt with Matthew W. was very impressed with his knowledge about my air conditioner and pleased with his workmanship."
Leslie - Concord
"Ethan is a really great technician!"
Joshua - Cape Neddick
"I had a new boiler installed and Max and Roger serviced it; they did a great job. Arrived early, took things apart, checked and cleaned it all, put things back together and cleaned up after themselves. Everyone did a great job, thank you!"
Harvey - Kennebunk
"Great service, thanks!"
Jim - Stratham
"I was very pleased with James. He cleaned my furnace, and I would be very happy to have him back next year!"
Michele - Dover
"D. F. Richard consistantly offers good relaiable, and dependable service."
RJ - Wells
"Nice job installing the new propane service for me, thank you Bruce!"
Joe - Durham
"Excellent representative and fantastic service, thank you Roland."
Louise - Lyman
"Always professional service and friendly and knowledgeable technicians. Tom G. loved my lab, so it makes the visit even more enjoyable for all of us!"
Donna - Dover
"Everyone who took care of the project from start to finish did an exceptional job and are al l the best!"
Frances - Rochester
"All your techs are patient teachers. As a single woman with no knowledge of mechanical basement things, this is very helpful!!! (The men are also friendly but respectful)."
Sarah - Newmarket NH
"Excellent working with Josh. He is very knowledgeable and explained things exquisitely and made it easy to understand. Thank you"
Beatrice - Sanbornville
"Very satisfied. Recommended your company to several co-workers. Very professional."
JoAnn - Berwick ME
"Great job as always!"
James - Kittery
"David C. serviced my furnace and did fantastic work, thank you!"
Claire - York
"5’s for everything! Tech was even early!"
Donna - Somersworth
"I had very prompt, professional, and courteous service. James is an outstanding technician!"
Jill - Lee
"Matthew W. was an awesome technician, thank you!"
Sara - Exeter
"Great job, many thanks!"
Barbara - Candia
"Thank you for always being professional and caring about your customers. First rate customer service!"
David - South Berwick
"We are happy with another great air conditioning service, thank you!"
Peter - Wells
"Always excellent customer service!"
Roger - Rochester
"My annual service was great as usual!"
William - York
"D. F. Richard provided excellent customer service. The technicians are always professional and helpful. I am happy to be a customer!"
Raymond - Wells
"D. F. Richard is a really good company."
Karen - Rochester
"Always great service!"
MJ - Wells
"Great service, technician was on time, very pleasant and did good work!"
John - Rochester
"Thanks to Greg for getting everything arranged so quickly. Although I sent him an email late in the afternoon he answered the same day. The crew was competent and professional."
Lori - Rollinsford NH
"All the neighbors use D. F. Richard!"
Gary - York
"It will be 50 years I have been with your company. Whenever I call with a question your customer service people are always courteous and helpful."
Judith - Exeter NH
"The service and professionalism, kindness, and expertise of all staff we’ve worked with over the years far exceeds other companies. Recently we needed to schedule both our annual maintenance and get a quote for a new indirect system. Both needs were met by the office staff (Jen A+++), Shawn (the tech A+++) and Roland (10 stars!) We continue to be beyond happy with D. F. Richard service. We love D. F. Richard!"
Rene - Hampton Falls
"We had an oil leak that D. F. Richard was able to repair, thank you!"
John - Durham
"D. F. Richard employees are wonderful! James and Roger are great!"
Fran - Ogunquit
"I have been completely satisfied with all of my business with D. F. Richard, thank you!"
Cindy - Rochester
"Ethan is a great service technician, an asset to D. F. Richard!"
Arlene - Milton
"From the moment I met Dave Richard for the sale, to the scheduled time for install, and through the completion of work, I am exceptionally happy with all services. I was advised of scheduling and given status of work as it went on. I will highly recommend D.F. Richard for work."
Dan & Donna - Rochester NH
"Joe M. was very good and a great service technician!"
Robert - Dover
"I’ve been a customer for over 40 years, D. F. Richard is the best company I have ever dealt with!"
Jack - Dover
"Always accommodating to our needs. Very friendly and nice to the community."
Somersworth Fire Department
"I was very pleased with the way D. F. Richard coordinated my new generator install, thank you!"
Shirley - Rochester
"We were out of town when service was needed. We made an SOS call and service was performed expediently. We thank you so much for the excellent service. Your company is top notch."
Nina and John - Rollinsford NH
"Kim did an excellent job! He is very professional and personable."
Jerry - Rochester
"Excellent service!"
Greg - Dover
"We have relied on DFR for the past 30 years and have ALWAYS been impressed by your fast and efficient service. Thank you!"
Barry - Durham NH
"As always, quick response and good service!"
Richard - Dover NH
"D. F. Richard has been my only energy company for over 40 years, 5 stars for service and office staff. My thanks to you all."
Mary - Strafford
"Very Professional. The crew arrived on time. They were knowledgeable and courteous. Before they left they made sure everything was cleaned up."
Wendy - Hampton NH
"Excellent service, thank you!"
John - Somersworth
"Roland and the technician did a wonderful job. They answered all my questions and kept me informed all through out the process."
Linda - Epping
"D. F. Richard always gives the best service!"
Gary - Durham
"Excellent as usual!"
Don - Lyman
"The service technician was very good, found the problem and fixed it. Everyone in your office is very nice."
Richard - Rochester
"David C. was friendly and had no issues with letting me watch and learn. He fixed the rattle that was concerned about."
David - York
"As always, I had a great experience with D. F. Richard; thank you!"
Jamie - Kingston
"I will just say that everyone is always great. From the person answering the phone to the person who comes to the house. They are all always kind, patient, and take the time to answer my questions. Everyone is doing a great job!"
Anonymous
"Kim was wonderful, he arrived on time, was knowledgeable, explained the work he performed, nad left the work area clean. Above all he was professional and courteous."
John - Dover
"Excellent service! Thank you!"
Jean - Dover
"We are delighted with your service in every way!"
Pat and Pete - Dover
"I have been with D. F. Richard for over 50 years, I am very satisfied, everyone is always helpful and friendly."
Patti - Dover
"Everything went perfectly from the quote to completion, nothing was forgotten. Great job!"
Nancy - Nottingham
"D. F. Richard is a great company to do business with. Office staff, representatives, and technicians are always courteous and reliable. Thanks to James Hasty for a job well done!"
Joan - Durham
"Keep up the great service and installations!"
Dan - Brentwood
"Always please with D. F. Richard!"
Joe - Rochester
"All of D. F. Richard’s technicians have been polite, get the job done, and let us know everything is in good shape. Thank you for the many years of service."
Frank - Barrington
"Thank you for always giving excellent customer service!"
Sheila - Strafford
"Noah and Kim were very knowledgeable and answered all my questions. They even gave good advice on future maintenance; they are very helpful!"
Daniel - Farmington
"Service was excellent as expect, I’ve recommended D. F. Richard to many friends and neighbors."
Henry - Dover
"Good job!"
Roger - Somersworth
"Everyone is awesome! Thanks for making my transition into my new home in Ogunquit seamless. Installation of thermostats and information on how to use it was outstanding. Thank you!"
John - Ogunquit
"Technician was great, friendly , explained everything and showed me the results."
Erica - Strafford NH
"Matt W. did a great job with my annual AC maintenance."
Scott - Dover
"Excellent by all. Jocelyn who answered the phone was wonderful and so was the tech!"
Russell - Somersworth
"It’s a pleasure doing business with D. F. Richard!"
Brett - Rochester
"I am very pleased with everyone at D. F. Richard. Everyone I had worked with has been great!"
Bea - Sanbornville
"I’ve been a customer since 2007. I have always had excellent service from the technicians and excellent customer service, thank you!"
Don - Lyman
"James was efficient, confident in tasks, discovered I needed work on the fuel tank supports."
Bill - Exeter
"Matt leveled our ac unit which was very helpful, thank you!"
Stephen - Rye
"D. F. Richard is the best!"
Elaine - Rochester
"I have been with D. F. Richard for 50 years, thank you!"
Joan - Rochester
"Great customer service, timely and professional."
Anne - Lee
"Ethan was pleasant, arrived on time, was knowledgeable and well trained. Professional and courteous. He explained the work performed and left the work area clean. Thank you, Ethan!"
Claudette - Somersworth
"Dave W. is the best; he is always so helpful!"
Lisa - Seabrook
"Matt V. was great!"
Ellen - Newmarket
"We had no hot water, the technician was able to make the repair and get us going the same day, we are very pleased!"
Kelly - Durham
"Ethan is a great technician!"
John - Ogunquit
"I have told many about D. F. Richard and the good service we always get!"
Richard - North Hampton
"David C. has been trained well, he provided exemplary service and went above and beyond. He is thorough, knowledgeable, and informative."
Kevin - Dover
"Dave W. is the best service person, so very helpful."
Lisa - Seabrook
"I am very pleased overall, thank you!"
Joy - Rochester
"The two people I interacted with, one was Matthew W., were courteous and helpful."
Sylvia - Epping
"We have been with D. F. Richard for 23 years now. When our central ac unit dies in the middle of a rather hot week; D. F. Richard and Admiral worked quickly to replace the system. We are so grateful!"
Patti - Berwick
"Keep up the top-notch service, I’ve been a customer for 20 years."
Sally - York
"Terrific!"
Richard - Madbury
"Excellent service, thank you!"
Alicia - Stratham
"I have had other gas companies trying to get me to change to them. I said no thank you! D.F. Richard is the greatest company; I have been a customer for years. I will not change my gas company ever! You all are the best!"
Peggy - Stratham
"We were very happy with the work performed!"
Julie - Exeter
"David Richard was very helpful in solving both the generator gas connection work to be performed and also solving a past dilemma with a previous fireplace issue."
Peter – - Somersworth
"Very professional!"
Arnold - Rochester
"Thank you for being a great vendor!"
Shana - Exeter
"Everyone is very friendly and knowledgeable. The technician was able to arrive early!"
Teresa - Raymond
"The office staff and the technician, Max, are all first class."
Andrew - York
"Thank you for the great service!"
Leslie - Rye
"I’ve been with D. F. Richard for over 50 years because we know your family from church- Bob, Ray, and their wives. All wonderful people who’ve always treated us like family. Keep is the great work!"
Irene - Dover
"Matt W. did an excellent job!"
Elias - Rye Beach
"The technician was very knowledgeable, and he solved the problem wonderfully."
Anonymous
"I don’t check 'excellent' without meaning it! I am very satisfied with all aspects of your work!"
Melissa - Madbury NH
"James H. was very professionally conducted, and everything was explained."
Michael - Newington
"I am very happy with the service I received and the technician, Thomas G. Thank you!"
Kathleen - Rollinsford
"The technician that came out for service found the crack; job well done!"
Paul - Rochester
"The work was completed in a timely manner, thank you!"
Merlin - Lyman
"Very impressed with the company representatives to date. My calls have been returned same day and everyone I have spoken to has been very friendly and helpful."
Mary - Kingston NH
"I always receive great service, thank you!"
Caroline - Deerfield
"James did a great job, outstanding!"
Deborah - Kittery
"I am always happy with the service I get from D. F. Richard!"
Deb - Rochester
"Both technicians, Matthew and Roger, were first rate, went above and beyond the call of duty!"
Alex - Dover
"Great service and office team."
John - Wells ME
"As usual, I was very satisfied with D. F. Richard!"
Melissa - Madbury
"Max is an assest to D. F. Richard!"
Doris - Fremont
"I am never disappointed with service. The technicians are always pleasant and do a great job."
Kevin - Berwick
"D.F. Richard is always prompt, efficient, and fixes the issue quickly. Wouldn’t use anyone else!"
Dan - Rollinsford NH
"The crew arrived early so that I could drop my kids at pre-school. I appreciate that a lot!"
Marlene - Exeter NH
"D. F. Richard provides great service, the technician was on time, and I am very satisfied with the cleaning. Thank you!"
Joe - Rochester
"D. F. Richard has such nice staff, thank you!"
Virginia - Gonic
"Ethan was great, he explained everything and did a good job."
Shirley - Wells
"Kim was accompanied by a trainee, they were courteous, well spoken, and very knowledgeable. Service was exceptional and the trainee was attentive with certain tasks and performed work activities with knowledge and courtesy. Well done!"
Richard - Rochester
"Anytime someone from D. F. Richard has come to my home they have been very courteous, professional; and it’s the same for anyone who has answered my phone calls – excellent staff!"
Maureen - Wells
"Ethan is a wonderful representative for D. F. Richard’s business. He is personable, knowledgeable, and displays a professional appearance. We are pleased that he was the technician who took care of our needs."
Andrew - Eliot
"Everyone worked together for the install job, thank you Roland and techs!"
James - Westford
"Matt V. was excellent! He arrived on time, he explained the work he was doing. He was professional and leave a clean work area."
Matt - Exeter
"D. F. Richard is always courteous and professional."
Deborah - Ogunquit
"One of the hottest days of the year and my AC was down. The phone was answered right away, James was here in less than 2 hours, and he fixed the AC, amazing! Thanks!"
Kelly and Sandy - Newmarket
"It is obvious why D. F. Richard is successful, the people on staff. Great job to all!"
Richard - Dover
"The best experience I’ve ever had, thank you Bruce and Josh!"
Michael - Rochester